It can take up to 90 days for the Utah Tax Commission to process your state tax return and your refund, depending on when and how it was filed. If you filed your refund electronically, you should have your refund in 7 to 21 days. If you mailed a paper return on or near April 15, your refund may take considerably longer.
The Utah Tax Commission does not issue refund checks or direct deposits on refunds. All refunds are issued by the State Department of Finance.
Certain situations may slow down your refund. Common problems and their solutions are noted below:
- You have a new address - If your check was mailed to an old address, it will be returned to the State Department of Finance. Call (801) 538-3200 to have your check mailed to you.
- You owe state taxes for other years - If you have a balance due on any other period or tax type, your refund will be applied to those balances. Any remaining amount will be refunded to you.
- You owe federal or state debts - Your refund may be applied to any outstanding federal or state debt. If you did not receive your refund, contact the Department of Finance at (801) 538-3200. The Tax Commission does not have record of refunds that are applied to outstanding debts other than state taxes.
- You requested direct deposit - This is generally quicker than getting a check; however, you will not get a notice from the state when your refund is issued. Your refund will be deposited directly into the account you specify on the return. Contact your financial institution to find out if your refund has been deposited.
- The routing number and/or account numbers for your financial institution were incorrect on your return - If for any reason your financial institution rejects your request for direct deposit, you will receive a check by mail instead of direct deposit.
- There was an error on your return – Occasionally, an error results in a smaller refund or a balance owing. If your return was changed due to an error or other reason, you will receive a written notice of the change. The notice will contain information on how to contact the Tax Commission for more information.
- Your refund was applied to the next year’s taxes – You may apply all or part of your refund to the following year’s tax liability. Your refund will be reduced by the amount you want applied. You will not receive a check, if the entire refund is applied to the following year.
You can check the status of your refund by calling (801) 297-2200 or 1-800-662-4335 (outside the Salt Lake area) between 8 a.m. and 5 p.m., Monday through Friday.