Authorized e-file Providers who are active participants in the IRS e-file program and who e-file five (5) or more individual or business tax returns in a calendar year can use the incentive e-Services products. The online products that will be available to qualifying EROs are the ability to :
File and modify POAs and TIAs with taxpayer consent
Electronically request and receive account transcripts
Electronically request or provide information to solve account problems and receive responses
The individual making the request must already have on file with the IRS, a valid Power of Attorney (POA) or Tax Information Authorization (TIA) in order to obtain a specific transcript or resolve a specific tax account issue.