Fastest Response
Submit a support ticket directly inside OLTPRO for fast, trackable assistance — available 24/7.
Available 24/7 · 24–48 hr response
Communicate with our team, share details, and monitor your request — all in one place.
Log in to OLTPRO, click the "Support" button at the top of the page, then click "New Ticket" in the popup. Our team will respond within 24–48 hours.
More Ways to Reach Us
Speak with our team directly or browse self-service resources.
Customer Care
Email · 24–48 hr response
Email our team for assistance with your return or our platform.
Tax Season
All times CST
Off Season
All times CST
Other Resources
Browse the full list of supported federal and state tax forms available in OLTPRO.
Find answers about IRS e-filing and Form 8633 requirements.
Read about the OnLine Taxes guarantee and our privacy and security policies.
External
The IRS offers toll-free support for individuals and businesses with questions about tax returns, refunds, and related matters.